Staff & Contact Us

USF Solutions Resource Center
University of St. Francis
500 Wilcox St.
Joliet, IL 60435
(815) 740-3600
Fax: (815) 740-4243




Maribel Ruiz
Community Partnership Manager
Phone: (815) 740-6213




Ruiz joined the USF Solutions team in 2011. She is an experienced educational administrator having served in previous roles as a financial aid advisor and direct loan program coordinator. She also currently serves the University as a bi-lingual customer service representative. Ruiz holds a B.S. in Organizational Leadership from the University of St. Francis.


hicks solutions
Dr. Lyle Hicks
Solutions Faculty Liaison
Phone: (815) 740-3600



Hicks has more than 30 years of teaching, administrative and practitioner experience in the fields of education, public, commercial, and military recreation. Hicks possesses an Ed.D. in education with a specialization in adult education from Northern Illinois University. He also holds an M.S. in Recreation Administration with a specialization in public and commercial recreation from Southern Illinois University.



USF Solutions Contributors

The Solutions Resource Center partners with project experts, professors, researchers, facilitators, consultants and others to assist each client with their needs.

  • Bonnie Covelli, Director School of Professional Studies – Facilitator, Speaker, Trainer
  • Dr. Richard Vaughn – Associate Professor – Facilitator, Speaker
  • Dr. Terre Rosner, Mass Communications Department Chair – Graphic Design Consultant
  • Dr. Christine Call, Assistant Professor, Social Work – Social Work/ Counselor Supervision
  • Dr. Carol Wilson, Dean, Leach College of Nursing – Nursing Continuing Education
  • Dr. Billie Terrell, Chair MSW Program – Social Work/ Counselor Continuing Education
  • Dr. Christopher Clott, Dean, College of Business + Health Administration – Project Management
  • Dr. Sydney Sklar, Chair, Recreation Administration – Challenge Center
  • Heather Dropski, MSW – Project Protect Instructor
  • Michael Planeta, Web Services – Web Consultant
  • Mark Snodgrass, Director of Network Support Services – Technology Consultant
  • Glen Gummess, Instructional Design – Education Technology and Video Consultant
  • Christopher Glenn, Instructional Design – Education Technology Consultant
  • Suzanne Bogovich, Instructional Design – Education Technology Consultant
  • Chris Marks, Network Services – Technology Trainer
  • Rebecca Garland, Institutional Research – Research Analysis Consultant
  • Tim Mahoney, Call Center – Call Support