University of St. Francis      SYLLABUS

 

BSAD 362 SUPERVISORY MANAGEMENT - Fall 2005

3 Semester hours

University of St. Francis

Mon/Wed/Fri – 10:00-10:50

Dates: August 22 – December 9, 2004

 

INSTRUCTOR:         Donald Maier, Ph.D.

                                    Assistant Professor of Management

 

OFFICE:                     University of St. Francis, S – 455 (Tower Hall)

                                    500 N. Wilcox Street

                                    Joliet, Illinois 60435

 

OFFICE HOURS:      Monday/Wednesday/Friday 9:00-10:00; 11:15- 2:15

Tuesday & Thursday 9:30-10:45

                                    Or by appointment

 

CONTACT INFORMATION:        (815) 740-3666; Dr. Maier’s office

                                                            (800) 726-2600 – College of Business

                                                            (815) 740-3395 – College of Business

                                                            Email – dmaier@stfrancis.edu

 

 

COURSE

DESCRIPTION:        This course focuses on the supervisor employee relationship. Emphasis is placed on skill development in conflict management, stress management, creative problem solving, interpersonal and group communication. The course is designed to help you change your behavior and to improve your management skills.

 

OBJECTIVE:             1. To develop and understand the necessary personal, interpersonal, and group skills needed to be an effective manager.

                                   

                                    2. To review management theory in the context of establishing a base for grounding theory in practice.

 

                                    3. To identify and learn more about oneself in order to gain the highest level of emotional intelligence.

 

4.  To appreciate diversity in people by understanding and working through group-dynamics.

 

                                     

REQUIRED TEXTS: Rue, L.W. & Byars, L.L. (2004). Supervision: Key to Productivity. 8th Ed. McGraw-Hill/Irwin. Boston, Ma.

 

 

STRONGLY

RECOMMENDED:  The Publication Manual of the American Psychological Association (APA) (Most currentedition).

 

COURSE

REQUIREMENTS:  Individual Learning Journal 100pts.

                                    Each student is expected to maintain a weekly "learning" journal for this course. Students will record individual thoughts of learning in this course whether it’s a new discovery of theory or of themselves, or someone else. Other suggestions for journal entries would include plans for personal improvement, insights, diagnose of personal competencies, and application exercises for each of the skills covered in the course. Journals are to be submitted each week through a one-two page entry of the previous weeks learning. This journal is designed to be free-flowing in nature and therefore points will not be deducted for spelling, grammar and the like. However, points are deducted for lack of insight, thought, or "rush" submissions. Some weekly topics may be assigned to students by instructor.

 

                                    Team Mini-Exams 100pts.

                                    At the end of each week, students will complete an exam/quiz based on the Mgr’s Hot Seat video segment. The exam/quiz will be taken as a group and members of the group will receive the same grade.

 

                                    Group Project Presentation (100 pts each)

                                    Each group will be assigned a particular chapter to prepare and present to the "executive committee"/class.  The presentations are designed as a cumulative project as well as assist students with communication skills. Time length: 40 min.

 

                                    Topic Paper - Individual - 100 pts

-         Paper Guidelines: 7-9 pages; double-spaced; min. of 8 sources; title page, bibliography page, tables, etc do not count towards page requirement. Topic MUST be related to Supervision and not one that your group presented nor a copy of another’s.

           

Peer Evaluation 100 pts.

                                    Each student will be evaluated by fellow team members based on the degree of participation, helpfulness, preparation, contribution, and demonstrated expertise in the group.

 

Final Exam 100 pts.

Individual assignment taken during exam week in December.

 

                                    Participation 100pts.

                                    Required and demanded not only for the student’s individual learning but also in developing group dynamics. Students will be graded by the instructor as well as their assigned group.

 

ATTENDANCE:        Required and expected. We are all adults who have made a commitment to lifelong learning. As such, you are responsible for your success or failure. BUT, participation is a given in class and your team will depend on you. If you are not in attendance, you are not able to participate and assist your team. This is called a "Catch 22".

 

CLASSROOM RULES/BEHAVIORS/POLICIES:

We are all adults hoping to learn something new about the world of business and/or ourselves. As such, everyone MUST respect the opinions, values, and differences of other students and the instructor. If at any time, a student becomes disrespectful to the instructor or to another student in any manner, that student will be required to leave the class for that day and will receive no credit towards their participation for that WEEK. Other rules etc, to be observed and followed in class will be:

▪         No food (drinks are acceptable) allowed

▪         No hats to be worn in class; it’s not recess and you won’t wear hats in the corporate world either

▪         No talking, answering, or calling on cell-phones. Be sure they are on silent mode, off, or don’t bring them to class.

▪         No playing or working on the computers during lecture or during presentations

▪         You will pick-up after yourself at the end of class

▪         Be prompt and courteous if arriving late. IF you are more than 10 minutes late for class, please do not bother attending that day, unless an extraneous situation develops.

▪         No talking when others are talking or presenting. Be respectful of other classmates.

▪         Come prepared for class – read the materials and be ready to provide answers.

Come prepared with course materials

 

GRADING:                A = 650 – 700

                                    B = 600 – 649

                                    C = 550 – 599

                                    D = 400 – 449

                                    F = <399

 

 

 

From the University of St. Francis Graduate Studies Catalogue

A

Excellent: The student performs in a consistently active, accurate, creative, and independent manner. An ability is demonstrated not only to master the course material, but to synthesize and evaluate what was learned. Communication skills are commensurate with the student's ability.

B

Very Good: The student is able to master the course content and often demonstrates creative thought and independence, but does not give evidence of a consistency in excellence.

C

Satisfactory: The student meets the basic expectations of the instructor, usually shows little initiative in attacking new problems, and indicates some progress in personal development.

D

Passing: The student demonstrates an inability to master fully the basic course requirements, but does give indication of minimal growth expectations.

F

Failure: The student fails to meet the minimum course requirements.

I

Incomplete: The incomplete grade may be given only upon agreement between the student, the instructor, and the Graduate Dean. This grade is given when the student has, for a reason beyond the student’s control, been unable to complete the required course work. The student must then complete the requirements by the end of the sixth week of the following semester at which time a final grade will be recorded. If the student fails to complete the requirements at this time, the final grade will be recorded as an "F".

W

Withdrawal

 

 

 

USF MISSION STATEMENT

 

As a Catholic university rooted in the liberal arts, we are a welcoming community of learners challenged by Franciscan values and charisma, engaged in a continuous pursuit of knowledge, faith, wisdom, and justice, and ever mindful of a tradition that emphasizes
reverence for creation, compassion, and peacemaking. We strive for academic excellence in all programs, preparing women and men to contribute to the world through service and leadership.


  COLLEGE OF BUSINESS MISSION STATEMENT

 

The mission of the College of Business is to offer undergraduate and graduate degree programs that are career oriented and focus on academic excellence.  Undergraduate
programs are designed for traditional and nontraditional students providing a blend of professional studies and a strong liberal arts curriculum. Graduate programs are designed for working professionals and are practitioner based. All programs in the College of Business are driven by the University's Catholic Franciscan mission. The College seeks to inspire in its students a love of knowledge and truth and to instill the Franciscan values of respect, compassion, integrity and service.

 

STUDENT DISABILITY POLICY:

All students with documented disabilities who need accommodations should contact your professor within the first two weeks of school and schedule an appointment with the Disabilities Coordinator, Pat Vivio at 815.740.3402 in room L-214.

 

Week 1 - August 22

Topics:

Divide class into permanent groups

Introductions (individual and group)

Review Syllabus, course requirements, and grading

Introduction to course

Intro to Hot Seat

Discuss key points of Chapter 1 – The Supervisor’s Job

Skill assessments – Exercise 1-1 and 1-3 (time permitting)

Journal submissions – Why did you choose USF? What is your estimation of a value education from USF?

 

Week 2 – August 28

Topics:

Chapter 2 – Making Sound and Creative Decision

Discussion of Presentations

Fortune articles on Decision Making

Hot Seat Due Friday: Case 13 – Listening Skills

Journal Submission Due: Describe the field of management as YOU know it. Why do you want to be a manager?

 

Week 3 – September 5

Topics:

Chapter 4 – Ethics & Organization Politics

Whistleblowing articles

Hot Seat Video – Case 5: Whistleblowing – Code Red

Incident: 4-2 & Exercise 4-1

Journal Submission Due – What is your initial impression of the American executive?

 

Week 4 – September 12

Topics:

Chapter 5 & 7: Managing your Time; Organizing & Delegating

Hot Seat Video – Case 2: Let’s Make a Quarter Deal

Exercise 7-3 & 7-4

Journal Submission – Open journal based on a current event related to supervision.

 

Week 5 – September 19

Topics:

Open/ To Be Determined

Journal submissions submitted via email – What have you done to-date to get a job? Is it enough?

 

Week 6 – September 26

Topics:

Chapter 6 – Supervisory Planning Mon &Wed

Exercise 6-4

Chapter 8 – Understanding Work Teams Group 1 Presentation Friday

Hot Seat Case 15: Working in Teams

Journal Submission: How well do you plan AND implement your plan? Why?

 

Week 7 – October 3

Chapter 10 Staffing & Training Skills

Role play for interviewee & interviewer

Chapter 11

Role play for performance review

Hot Seat Case 14: Diversity in Hiring

Journal: Assess the class; good/bad/otherwise and WHY?

 

Week 8 – October 10

Topics:

Chapter 12 – Understanding EEO

Chapter 13 – Understanding Unions

Journal: What is your opinion of the validity of unions?

 

Week 9 – October 17 Fall Break – NO Class!

 

Week 10 – October 23

Topics:

Open

 

Week 11 – October 30

Topics:

Chapter 21 – Safety & Accident Prevention Group 2Monday

Chapter 14 – Motivating Today’s Employee’s

Journal topic: Exercise 14-1, p. 256

 

Week 12 – November 7

Topics:

Chapter 15 – Leading Employees Group 3 Monday

Chapter 16 – Handling Conflict & Stress Group 4 Wednesday

Hot Seat – Case 12: Virtual Workplace 

 

Week 13 – November 14 

Topics:

Chapter 17 – Coping with Change Group 5 Monday

Chapter 18 – Counseling & Supporting Employees

Hot Seat: Case 11 Personal Disclosure

Hot Seat: Case 6 Change

Journal: How well and how would you manage an employee disclosing sensitive personal information to you?

 

Week 14 – November 21

Topics:

Chapter 22 Employee Relations

Incident 22-1, and Exercise 22-2

Hot Seat: Case 1 Office Romance

Journal Submission – How do you feel about your future?

 

Week 15 – November 28

Topics:

Chapter 9 Productivity & Improvement Methods

Appendix p. 159-161

Exercise 9-3

Hot Seat: Case 9 Project Management

Journal Submissions: Research Taylor, Gilbreth, Deming, Crosby, Juran, or Shingo. Tell me your thoughts about their precepts and their validity in today’s global market?

 

Week 16 – December 2

Topics:

Chapter 19 Control & Quality

Chapter 20 Improving Productivity through Cost & Inventory Control

Journal submissions: Will you be able to balance concern for employees and concern for productivity as a manager?

 

The instructor reserves the right to revise/adjust the syllabus and class schedule as circumstances may warrant during the semester. Students are expected to follow all policies in the USF Catalog and Student Handbook.