Frequently Asked Questions
- Academic Questions
- Academic Resource Center
- Registrar
- What courses do I need to take?
- When will I get my grade?
- Why cant the courses be scheduled on different days?
- Where do I get information about registration?
- When can I register for classes?
- How do I get my schedule?
- How can I find class changes and room numbers, days and times?
- How do I know if I am in a class?
- What is my pin number?
- What do I do if I forget my pin number?
- When do classes begin?
- What forms are available on the website?
- When are final exams?
- I cannot access my personal information in the Student Self-Service Web Information system.
- How do I add or drop a class?
- What do I need to do to withdraw from all my classes?
- How can I change my major?
- Can I take a course at another college or university?
- What classes transfer?
- How do I register for classes?
- Where do I get a transcript?
- Can I take a class without getting a grade?
- When can I register for classes after a hold has cleared?
- What is our location on campus?
- What does N,S,C,A,R,TW, L stand for in classroom locations?
- Academic Advising Center
- Who is my advisor?
- If I am a new student, how do I find out who my advisor is?
- If I have a question about the evaluation of my transfer credits, whom do I ask?
- I am undecided about my major, where do I go for assistance?
- Im interested in enrolling, whom do I talk to?
- What is our location on campus?
- Admissions and Enrollment
- College of Education
- Money Questions
- Admissions/Business Office
- Business Office
- Is there reduced tuition for alumni?
- Where do I get the alumni half-tuition scholarship and legacy scholarship?
- What forms of payment do you accept?
- How do I pay my bill?
- When is my payment due?
- As a student worker, where do I go to be paid?
- Where can students make copies, and is there a cost?
- What is our location on campus?
- Financial Aid
- How do I get financial aid?
- Is there any more money available?
- Are there grants or scholarships available for graduate students?
- What do I do if my financial situation has changed and I need aid?
- What do I do if I have questions about my Financial Aid and who do I talk to?
- What is our location on campus?
- General Questions
- Student Services
- Where are housing applications and how much is the deposit?
- Where do I get a parking sticker?
- Where do I get my ID picture taken?
- Where do I get the new year sticker for my student id?
- Where do I get a mailbox key?
- Where do I get a work order request for installing a air conditioner in my dorm?
- How do I get my internet turned on in my dorm?
- Where do I go if I get locked out of my dorm?
- What address is Marian Hall?
- Where can I get a student planner?
- What should I do if I missed class?
- Where do I find my instructors email address?
- Where can I get a catalog
- How can I start a new club?
- Can I fax something?
- Where can I sign up for a Student Development programs?
- Can I get my flyers approved?
- How can I get a job as a student worker on campus?
- What is our location on campus?
- Library
- Network Support Services
- Center for Instructional Delivery
- Bookstore
- Security
- Health Services Office
- University Ministry
- Personal Counseling Services
- Do my parents have to be informed if I seek personal counseling, or if I have emotional or mental problem?
- How do I know when I need professional help with my problems?
- I have had difficulty sleeping. What should I do?
- I am really afraid that my boyfriend or girlfriend will reject me for someone else. How can I deal with this insecurity?
- I have noticed that I can drink alcohol a lot longer now than I could in the past and that I can drink more alcohol without getting the same effect it used to give me. Whatis going on?
- I am really worried about my weight since I got into college. I am eating more junk food, and I have gained weight. People say I look good, but I think I am really grossly overweight. What should I do?
- I feel kind of alone and sad. I tend to see the dark side of life and when I am given assignments I start to worry right away, wondering how I am ever going to get them done.
- If I seek professional counseling, does it appear on my college records?
- If I have other questions, can I emaila counselor?
- Career Development Office
- What should I do if I want an internship?
- How do I find out about what kinds of internships are available?
- Do I have to take an internship for academic credit? Are all internships non-paid?
- How do I get an on-campus job?
- How do I find out about full-time jobs opportunities available to USF graduates?
- How do I contact the Career Development Center (CDC) and where are they located?
- What are some of the services offered to me in the Career Development Center?
- Document Management Center
- University Departments
- Student Services
- Extracurricular Questions
- Location Questions
- Where is/are ..
- the studio theater - Next to the gallery in the MPAC (Moser Performing Arts Center - Tower Hall)
- the auditorium - In the MPAC (Moser Performing Arts Center - Tower Hall)
- the music classrooms - In the MPAC (Moser Performing Arts Center - Tower Hall)
- the meeting room for the chorus - Tower Hall PAC 121
- Chuck Beutel's office - Tower Hall N105
- Myra McCarthy's office - Tower Hall S307
- Joan Ferguson's office - Tower Hall S302
- Brenda's office - Admission House on Wilcox/Taylor street
- the Moes Room - By the cafeteria (across from the vending machines)
- St. Albert Hall - Building next to the Rec Center
- the Solutions office - 3rd floor of Taylor wing of the Motherhouse
- the cafeteria - Tower Hall 1st Floor
- Twin Oaks Campus - http://www.stfrancis.edu/visitors/tomap.htm
- Maintenance - Hallway between the bookstore and Commuter Lounge
- the parenting classes held - Taylor Wing of the Motherhouse
- bathrooms located - Tower Hall (near the staircase, by the cafeteria, by the security desk); Library by the elevator (each floor)
- the payphone located - 1st floor Tower Hall near the elevator
- Where is/are ..
ACADEMIC RESOURCE CENTER
Do I need an appointment to
get tutoring?
It depends. Tutoring is on a walk-in basis in most subjects, nursing being an exception. Just check the schedules at the Academic Resource Center on the second floor of the library or on the ARC website: http://www.stfrancis.edu/arc/
How can I get a tutor?
Go to the ARC in the Library room 214, or call them at 740-5060 to check the schedules of tutors. If you do not see your subject listed, just ask.
What is our location on campus?
2nd Floor of the Library
REGISTRAR
What courses do I need to
take?
Check the USF catalog for a list of courses to
be completed for your program. Talk to your faculty
advisor or the Academic Advising Center for additional
information. Use the degree evaluation planning
sheet available from your advisor.
When will I get my grade?
Grades are available immediately over the web
in your Secure Area once the instructor enters
them. Typically grades are due in the Registrars
office five days after the last exam. You can
view them on the web as soon as they are entered.
Why cant the courses
be scheduled on different days?
Courses are scheduled based upon historical patterns
of student attendance, faculty availability and
student preference. If you or other students want
a course to be scheduled in a different time slot,
we suggest that you contact the department chair
at least two semesters in advance of that course
being offered.
Where do I get information
about registration?
Registration booklets are available one week before
registration begins, i.e., typically November
1 for spring term, April 1 for fall term and March
1 for summer term for undergraduate programs.
Registration begins 1½ months prior to
the start of classes for the College of Professional
Studies and graduate courses in the College of
Business. Information is also available over the
web at www.stfrancis.edu/reg/index.htm and in
the appropriate administrative office, Registrar,
and all deans offices.
When can I register for classes?
Undergraduate on campus students: Class registration typically
begins the second week of November for spring
term, the first week of April for fall term and
the first week of March for summer term. Registration
is by class standing with seniors given first
preference followed by juniors, sophomores and
freshmen. Check the web in your secure area for
your individual time ticket for registering.
College of Professional Studies and Graduate courses in College of Business: Registration begins 1½ months prior to the start of classes each term. Schedules are listed online at www.stfrancis.edu/reg/index.htm. Information is also available in the College offices.
How do I get my schedule?
Your schedule is available on the web in the Student
Self-service Web Information area. Go to "Login
to Secure Area" and click to login. Select
"Student Services and Financial Aid"
then click on "Registration" then "Schedule
by Day and Time" for a day/time block matrix
schedule. You can also select "Student Detailed
Schedule" for a text version.
How can I find class changes
and room numbers, days and times?
See "How do I get a copy of my schedule".
It is best to print or view your course schedule
several days before classes begin to catch any
last minute room or time changes.
How do I know if I am in
a class?
See "How do I get a copy of my schedule".
Again, you can view your schedule as soon as you
or your advisor enters the registration online.
If your course is cancelled because of low enrollment,
you will receive a letter or call from the registrars
office.
What is my pin number?
Your PIN number is a unique six-digit number used
to access your personal information in the Student
Self-service Web Information System. It is given
to you by the Registrars Office within several
weeks of your initial registration at St. Francis.
It comes in an envelope stamped PERSONAL & CONFIDENTIAL.
What do I do if I forgot my pin number
Click on this link http://www.stfrancis.edu/online/resources/forgotpin.htm for further information.
When do classes begin?
Please refer to the academic calendar which is available in the Registrar's Office. It is also available in the beginning of the USF catalog and on the USF website at http://www.stfrancis.edu/reg/accal0608.htm
What forms are available
on the website?
For most information, including forms for Off-Campus Course Permissions, Class Add/Drops, Name/Address Change, Major Change, Transcript Request, and Application for Graduation
visit the USF website at www.stfrancis.edu/reg/regform.htm
When are final exams?
Final exams are schedule for the last week of
the semester. Evening classes hold the exam on
the same evening/time as the class normally meets
during the Exam Week. Daytime classes follow the
Final Exam Schedule available on the web (www.stfrancis.edu/reg/index.htm
and select "Final Exam Schedule or through
the Registrars Office
I cannot access my personal
information in the Student Self-Service Web Information
system.
Can you identify your problem? Did you forget your PIN (enter your ID number and click on "Forgot PIN"). Did you not receive a PIN number or misplaced it (visit the Registrar's Office or call them at 740-3392 and it will be re-mailed to you). If the login screen doesn't appear, chances are the system is down – try later or call Network Support Services at 740-3432 to see what the status is
How do I add or drop a class?
Classes can be dropped by you using web registration,
or you can complete a Course ADD/DROP form in
the registrars office or access one over
the web and submit the form to the registrar to
complete the drop. Deadlines are listed on the
academic calendar. You can withdraw from classes
after the add/drop deadline. See the academic
calendar for the withdraw deadlines.
What do I need to do to withdraw
from all my classes?
You need to complete a STUDENT WITHDRAWAL form
available in the Registrars Office.
How can I change my major?
Get a CHANGE OF MAJOR form from the Registrars
Office or website, complete the form and turn
it into the registrar.
Can I take a course at another
college or university?
Yes, but only with the approval of your advisor,
department chair and dean. The PERMISSION FOR
OFF-CAMPUS COURSES form is available in the Registrars
Office or online at http://www.stfrancis.edu/reg/regform.htm.
What classes transfer?
Most classes 100 level or higher with grades of
at least a "C" offered by an accredited
college transfer in some way to USF. Talk with
your academic advisor and use the "Permission
for Off-Campus Courses form before you take a
class at another college. There is a $25 per credit
hour charge to transfer in a class to USF.
How do I register for classes?
Students should register for classes by first
speaking with their academic advisor. The advisor
may register you at that time with their office
computer OR they may give you an alternate PIN
number that allows you to enter your own registration
over the web using the Student Self-service Web
Information System.
Where do I get a transcript?
Transcripts are available from the Registrars
office. You can contact them in person, or go
to the Registrars web site, click on "Forms,"
then click on "Request for Transcript."
Can I take a class without
getting a grade?
You have two options if you do not want a letter
grade. Take courses on a Pass-Fail basis. If you
get an A, B, C or D you receive a P. Or, you can
AUDIT a course in which you do not need to take
any exams or do any work and for this the course
is recorded on the transcript for no hours with
a grade of AU.
When can I register for classes
after a hold has cleared?
Contact the office that placed the hold on your
account. As soon as the office removes the hold
from the system you can immediately register.
What is our location on campus?
2nd Floor Tower Hall Room N204
What does N,S,C,A,R,TW,L stand for in classroom locations?
N = Tower Hall North, S = Tower Hall South C = Motherhouse, A = St. Albert Hall, R = Rec Center, TW = Twin Oaks Campus, L = Library
ACADEMIC ADVISING CENTER
Who is my advisor?
You can get this information online from your
personal student information. Login to the Student
Self-Service Web Information system. Select Student
Records and then View Student Information. Enter
the term, and your advisors name will be
listed along with your current major. Or you can
stop by the Registrars Office for the name
of your advisor along with office number and phone.
If I am a new student, how do I find out who my advisor is?
Transfer Students: Transfer students will receive a letter from the Academic Advising Center , the College of Education (if in education) or the College of Nursing (if in nursing) as to whom the assigned advisor is. They can also be referred to the Academic Advising Center for assistance.
Freshmen Students: For the first semester enrolled at USF, freshmen have their CORE I instructors as their advisor. At the time of registration for the second semester, if the student has declared a major, the student will be assigned to a new advisor in the major program. If the student remains undecided, the CORE I instructor will remain as the advisor until a major is selected.
If I have a question about the evaluation of my transfer credits, whom do I ask?
The Academic Advising Center will provide information on the evaluation of transfer credits and the remaining credits needed to complete the major, general education and degree.
I am undecided about my major, where do I go for assistance?
Students may seek information and direction from the following: their current advisor, Academic Advising Center , department chairs in areas they are interested and career development. The Academic Advising Center will provide information about various programs and careers, program requirements and suggestions in exploring various majors and professions. The Career Development Center can assist with additional information about professions and career opportunities.
Im interested in enrolling, whom do I talk to?
The first step as a new student to USF is to complete the application for admission and the admission process. Please call 800-735-7500 for an appointment.
What is our location on campus?
2nd Floor North Tower Hall Room N201
ADMISSIONS AND ENROLLMENT
Do I need an appointment
to see a counselor?
No, an appointment is not necessary. There is
normally a counselor on call that is available
to meet with the student on a first come basis.
If you are under any sort of time constraints
it is best to set up an appointment to ensure
you will be seen at your convenience.
How long does it take to
finish my undergraduate program?
Typically, most undergraduate programs can be
finished in four years if a student maintains
a full-time course load. Some programs may require
an additional semester because of extensive requirements.
Also, some students take longer to graduate because
they are more successful taking one less class
each term or they reduce their load because of
time demands placed upon them by work or sports.
How many hours does it take to complete the BSN
degree?
If you have all of the right courses, you can
complete the program with as few as 128 semester
hours. However, if you have taken courses that
are not needed for the BSN, you may find yourself
with more hours than the minimum 128.
Do you need to be a RN to
begin fast track?
Yes
If I have to stop the program,
can I get back in?
Yes, but you will re-enter under the catalog requirements
at the time you return to USF. If you request
a leave of absence through the registrars
office, you can continue under your original catalog
requirements. But if you leave with out the request
and are out for more than one term, you must reapply
for admission and enter under a new catalog.
COLLEGE OF EDUCATION
How do I register for the
Basic Skills Test for Education majors?
You can get the Basic Skills Test registration materials, including a study guide, from the College of Education (Tower Hall S307) or you can view all information and register online at www.icts.nesinc.com
ADMISSIONS/BUSINESS OFFICE
What is the cost of tuition at USF?
Click here See Tuition and Fees chart
Is it affordable to attend
USF?
Yes, it is affordable to attend USF. 95% of incoming
freshman receive aid and 92% of undergraduate
students receive financial assistance
BUSINESS OFFICE
Is there reduced tuition
for alumni?
The Alumni Half-Tuition Discount is offered to
University of St. Francis alumni for courses taken
towards personal enrichment. This discount is
not available for degree seeking students pursuing
a degree or certificate. The discount does not
apply towards an additional Baccalaureate degree,
or courses in Graduate Studies, Health Arts or
BSN Programs.
Where do I get the alumni
half-tuition scholarship and legacy scholarship?
Applications can be picked up in the Financial Aid Office (N320) or the Alumni Office (S105).
What forms of payment do
you accept?
Cash, check, Visa, MasterCard, and Discover
- Via USF website with one of the following accepted credit cards: Visa, MasterCard or Discover.
- Via phone (815) 740-3374 with one of the accepted credit cards.
- By mail with check or money order.
When is my payment due?
Payment plan forms are available on our website http://www.stfrancis.edu.edu/businessaffairs/forms and a list of due dates for each program at the same url.
As a student worker, where
do I go to be paid?
Your student worker paycheck will be received through direct deposit to an account of your choice. You will receive your pay stub via your e-mail account.
Where can students make copies, and is there a cost?
Beginning with the start of academic 2007 year, all students will be given a $10.00 print/copy credit each semester. Students can use this print/copy credit at the student accessible printers and copiers in the computer labs, resident halls and in the library. Through the end of each semester, any printouts or copies after the initial $10.00 credit will cost the student $ .06 per standard 8.5 by 11 black and white image. Color printouts will be billed at the rate of $.35 per image. The student usage which exceeds the $10.00 credit will be included in the student bill at the end of the semester. Any credit balance remaining at the end of the semester will NOT be carried forward to the next semester.
Students can check their printing balance and usage by monitoring individual printing charges by going to the printing website which is under the current student area of the University website. Students will need to use their University ID number and PIN to access there current billing status for printing.
Students who print material for student organizations can have their organization request a separate printing account by completing the web form at www.stfrancis.edu/clubprint
What is our location on campus?
2nd Floor South Tower Hall Room S211
FINANCIAL AID
How do I get financial aid?
In order to receive financial aid, the student
must complete a Student Profile application and
the Free Application for Federal Student Aid (FAFSA).
The FAFSA can be completed on the website at www.fafsa.ed.gov
or mailed. A copy of the report is sent electronically
to Financial Aid Services if you list USF as your
institution of choice of the FAFSA. The school
code is 001664. This should be done as early as
possible in the spring term. The FAFSA needs to
be submitted every year to qualify for financial
aid.
Is there any more money available?
Yes, there are numerous scholarship programs that
are available to assist the student with their
financial aid needs. Students are encouraged to
visit the free scholarship web sites to obtain
scholarship information. Financial Aid Service
also sends scholarship information to students
via email. See listing on Financial Aid website.
Are there grants or scholarships
available for graduate students?
Generally you have to be an undergraduate student
to receive grants and scholarships. However, outside
agencies and organizations offer grants and scholarships
to graduate students.
What do I do if my financial
situation has changed and I need aid?
Make an appointment with a financial aid counselor
and they will help you find and fill out proper
forms if you qualify
What do I do if I have questions about my Financial AId and who do I talk to?
Every student is assigned a counselor. You may contact your counselor directly or by email at finaid@stfrancis.edu . Counselors are assigned by the student's last name.
| A-E Erica Guzman 740-3693 | F-M Chrystal Lynn 740-3435 |
N-Z Susan Lawler 740-5023 |
What is our location on campus?
3rd Floor North Tower Hall Room N320
STUDENT SERVICES
Where are housing applications
and how much is the deposit?
Marian Hall desk and Student Services, Tower Hall S148, $50.00
Where do I get a parking
sticker, and how much is it?
Tower hall security desk, $30.00 per semester; bring your student ID and Driver's License with you.
Where do I get my ID picture
taken?
Student Services, Tower Hall S148, between 8:00 am- 4:00 pm, Monday - Friday.
Where do I get the new year sticker for my student id?
Student Services Center (SSC) 1st Floor South Tower Hall Room S148
Where do I get a mailbox key?
Student Services Center (SSC) 1st Floor South Tower Hall Room S148
Where do I get a work order request for installing a air conditioner in my dorm?
You can get a work order from the following locations: Marian Hall Front Desk, Student Services Center (SSC) 1st Floor South Tower Hall Room S148
How do I get my Internet turned on in my dorm?
Fill out the sign up sheets located at Marian Hall Front Desk, or at the Student Services Center (SSC) 1st Floor South Tower Hall Room S148
Where do I go if I get locked out of my dorm?
Marian Hall Front Desk
What address is Marian Hall?
604 Taylor Street, Joliet, Il. 60435
Where can I get a student planner?
Student Services Center (SSC) 1st Floor South Tower Hall Room S148
What should I do if I missed class?
Contact your instructor by phone or email from the course syllabus or the university phone list.
Where do I find my instructor's email address?
From the syllabus of your course, the address book in the Groupwise emailsystem, or at this link: university phone list.
Where can I get a catalog?
Registrar's Office 2nd Floor North Tower Hall Room N204
How can I start a new club?
Pickup a start a new club packet from Student
Development, Tower S148.
Who do I see about getting
a job in athletics?
See Cara Currier on the second floor of the Recreation
Building.
Can I fax something?
Yes, a fax machine is available in Tower S148 for job search purposes only.
Where can I sign up for Student Development programs?
In a folder behind the Student Services desk in Tower Hall, S148. Examples of Student Development programs that students can sign up for are clubs, talent show, culture van trips, student plays, dances, artist lecture series, leadership lectures, etc.
Can I get my flyers approved?
Student Development, Tower S148, can only stamp flyers for up to 2 weeks. Students are limited to 17 flyers. University office flyers and student club flyers are automatically stamped and approved. Other flyers need to be approved by the Dean of Students.
How can I get a job as a student worker on campus?
The current open positions for student employment are located near the Tower Hall Security Desk. Applications are located inside room S148 and on the Career Development website. After you complete an application it will be forwarded onto the supervisor of the position. If they feel that your qualifications meet their needs, they will contact you for an interview. If hired the proper identification is required before you can begin working. Student Employment is reserved for Federal Work Study qualified students for the 1st 30 days of the semester. Eligibility for federal work study funds does not guarantee student employment. All USF student workers must be full-time (12 credit hours min), good academic standing. For further details please read the student employment handbook that is located on the Career Development Website or come and see Stacie in S148
What is our location on campus?
1st Floor South Tower Hall Room S148
LIBRARY
Can I pay my library fine
with a check?
Yes. All fines are to be paid in the Cashier's Office, Tower Hall S207.
Can you show me how to do
APA citation of electronic resources?
Go to the USF Library's home page online and click on "Citing Electronic Sources." This site contains information about both APA and MLA styles, as well as links to more detailed information. For additional assistance, check with the Academic Resource Center
How do you know if the library
carries a book?
Go to the librarys homepage and click on
USF's Online Catalog on ILLINET Online and search
for title, author, or keyword, by selecting the
appropriate "search by" selection. If
you have any trouble, stop by the reference desk
on the main floor of the library and someone will
help you.
Where can I make copies?
Copies can be made in the Library or at the copy center at the Document Management Services Center located in Tower Hall for 10 cents a page for black and white copies, and 25 a page for color copies. Color copies can only be made at the copy center in Tower Hall
What is our location on campus?
600 Taylor Street, Joliet, IL 60435 across the street from Tower Hall.
NETWORK SUPPORT SERVICES
I cannot access my "M"
drive.
Call Network Support Services at 815-740-3432.
If I live in the dorms, how do I get access to the network?
If you live in Marian Hall, you can sign up at the desk. Residents of Tower Hall and Taylor Wing should sign up in student services in Tower Hall. Connections are made Monday, Wednesday, & Friday.
CENTER FOR INSTRUCTIONAL DELIVERY
How do I log into my online class?
For instructions on accessing your online class please
visit http://www.stfrancis.edu/online/newstudents/howtoenter.htm
Do I need to log into my
ONLINE class at specific times?
No. One of the advantages of the online delivery
format is that students may log in throughout
the week whenever it is most convenient for them.
However, students are expected to log in 3 4 times per week, and to make substantive contributions
to online discussions.
I cannot access Web CT
If you are experiencing difficulty in accessing
your online class,
- you may be trying to access the class too
early in the term before classes are open (check
the class schedule; online classes open one
week before the start of the class),
- you are not officially registered, (contact
the Registrars Office at 1-800-736-6300)
- you are not correctly entering your name and
password (click on "New online students
start here" from within the USF Online
website for detailed instructions).
- If none of the above, then complete an online trouble report form (click on "Help" from the "USF Online" web page), and submit the form, describing your difficulty
Whom do I talk to about online
class technical issues?
If you should encounter a technical difficulty
with an online class, click on "Help"
from the "USF Online" web site, and
fill out the trouble report form. You will receive
a response within 24 hours. You may also contact
the Center for Instructional Delivery by phone
during normal business hours Monday through Friday,
8:00 am to 4:30 pm central time (toll free 1-866-337-1497).
BOOKSTORE
How do I get my books?, Where is our location on campus?, and What are your hours?
On-campus, online, and FDI students can order
from the USF Bookstore online, in person or via
phone. Off-campus students obtain textbooks directly
from the publisher via their location coordinator. Check out this link USF Bookstore online for other bookstore info.
SECURITY
How can I contact security
in an emergency?
In an emergency, security can be contacted by using one of the 5 on campus EMERGENCY PHONES which are located near the Uno Lounge, on the Tower Hall south outside wall, outside of the Rec. Center in the "A" Parking Lot, as well as parking lots “B” and “D”.
When is Campus Security on
duty?
The USF Safety and Security Department operates
24 hours per day, 365 days per year providing
security for all individuals and property on the
USF campus by means of pedestrian, vehicular and
bicycle patrols.
Does Campus Security conduct
video monitoring?
Yes. USF Safety and Security operates two closed
circuit TV systems, and a camera system that monitors the main campus buildings.
What do I do if I feel uncomfortable
walking to my car or from one building to another?
If at anytime you dont feel comfortable
walking to or from a building on campus, or to
your vehicle, simply contact USF Safety and Security
at ext. 3383 and a Security Officer or Student
Security Corps member will provide an escort.
Where do I get a parking sticker, and how much is it?
Parking stickers are available at the tower hall security desk. The fee is $30 per semester and will be billed to your student account. Remember to bring your drivers license and student ID also. For more information, go to www.stfrancis.edu/parking/0607policiesa.pdf
What is our location on campus?
Tower Hall Taylor Street entrance
HEALTH SERVICES OFFICE
Can I get Health Insurance
through the University?
Yes, insurance is available to purchase for students at the university. Recently, insurance has become mandatory for anyone who is an on-campus undergraduate student enrolled in twelve (12) credit hours. If this is not your situation, you can contact Markel Insurance through Pioneer Management Systems at 866-653-2542 for information regarding purchasing insurance.
What do I need to do if I
have a medical hold?
Contact the Health Services Office, Tower S218,
or call (815) 740-3848 and see what health requirements
you are not in compliance with. You may refer
to your student handbook for a list of health
requirements for students attending USF.
Who do I contact if I have
an injury and/or not feeling well?
An RN is available on campus in Tower Hall S218
for treatment of first aid situations. All security
staff and selected staff at USF are trained as
First Responders. If a physician's services are
needed, a recommendation can be made to seek further
care or it can be arranged through a local medical
group.
What is our location on campus?
2nd Floor South Tower Hall in the Student Affairs complex Room S218.
UNIVERSITY MINISTRY
When is Mass?
Sundays 7:00 PM in the Anita Marie Jochem Chapel, 3rd Floor, Tower Hall
Weekdays: Tues. 8 AM, Thurs. 4 PM, Monday, Wednesday, Friday - Communion Service at Noon
If I am Catholic, do I have to go to Mass?
No, the University does not require anyone to attend any religious service. However, all are invited and welcome to all masses and prayer services held at University of St. Francis .
When is the chapel open?
The Anita Marie Jochem Chapel, 3rd floor Tower Hall, is open for all members of the University of St. Francis community 24 hours a day.
Who do I contact about ministry matters?
Ministry Center , S300 is open 9-4:30 daily. For information call Sr. Sharon Frederick x3415 or Sue Stroka x2274.
PERSONAL COUNSELING SERVICES
Do my parents have to be informed if I seek personal counseling, or if I have emotional or mental problems?
Your identity and the fact that you have sought or received mental health services is confidential and protected by the Illinois Mental Health and Developmental Disabilities Confidentiality Act. You must consent in writing for any release of information. There are exceptions in life threatening emergencies.
How do I know when I need professional help with my problems?
If you have tried everything to resolve the problem and nothing seems to work, it would be a good idea to at least consult with a counselor to see if professional to see if professional help is needed. Sometimes just one meeting is enough to give you the information you need to resolve the problem. Counselors are interested in helping you to become in control of your life. They do not tell you what to do or how to do it.
I have had difficulty sleeping. What should I do?
Difficulty falling asleep or remaining asleep, (e.g. waking up in the middle of the night and not being able to fall asleep for a while) can be signs of depression or anxiety. If you have been under considerable stress, if you are worried, if you have been staying up late and have your days and nights mixed up; it probably would be a good idea to see a counselor in order to get your life back in order. In the meantime, watch your caffeine intake. Go to bed before midnight and get at least eight hours sleep each night. Eat nutritional foods, not a lot of junk food, and don't eat right before going to bed. Also, don't run your television while going to sleep. The light from the T.V. can make deep sleep difficult.
I am really afraid that my boyfriend or girlfriend will reject me for someone else. How can I deal with this insecurity?
Unless your boyfriend or girlfriend has given you good reason to suspect that he or she will leave you, it is best to consider this your problem to work on. How do you deal with being alone? Are you o.k. with yourself when other people do not like you or reject you? Do you base your self worth on whether others accept or like you? If you are personally insecure, nobody else can resolve that problem for you. You must find a way to learn to be at peace with yourself, alone. Sometimes a counselor can help you to achieve that peace.
I have noticed that I can drink alcohol a lot longer now than I could in the past and that I can drink more alcohol without getting the same effect it used to give me. What is going on?
You can develop tolerance to Alcohol, like any mood altering chemical. If you notice that it takes considerably more alcohol to give you the desired effect, or if you find yourself drinking rapidly in order to quickly get to the point where you want to be, you should consider this a danger sign and not a sign of strength or prowess. Your body's normal way of telling you that you have had enough is not working like it used to. That is like a smoke detector that does not engage until the house is burning. Contact your Personal Counseling Department to check on your drinking. We will help you make decisions that you think are in your best interests.
I am really worried about my weight since I got into college. I am eating more junk food, and I have gained weight. People say I look good, but I think I am really grossly overweight. What should I do?
We live in a society that places a great deal of emphasis on appearance over character and what really counts about a person. Remember that you cannot reject your genetic makeup. Don't try to be very thin if your body is not made that way. If others say you look fine, try to trust them especially if they are good and honest friends. Eat properly without eating too much junk food. Eat a good breakfast and balanced meals. Eat a good breakfast. You can go light on lunch. Eat a balanced supper. Get exercise but in moderation, e.g. three or four times per week is plenty. Don't overdo anything, food, exercise, study, or play. Everything in moderation is a good way to live. If you have lost more than 15% of your normal body weight, it might be best to consider talking to a counselor. There can be many reasons for weight loss and some of them are serious
I feel kind of alone and sad. I tend to see the dark side of life and when I am given assignments I start to worry right away, wondering how I am ever going to get them done.
Depression can overtake us without being aware. It is particularly marked by feelings of helplessness, hopelessness, seeing the dark side of life and not being able to enjoy things we used to enjoy. Sometimes it can get so serious that we consider suicide as an escape. If you have noticed your attitude becoming more negative than usual, irritability, or a tendency to not see the humor in life, it would be a good idea to see a counselor. Depression is treatable and there is no reason to suffer unnecessarily.
If I seek professional counseling, does it appear on my college records?
Your counselor will keep his or her own clinical records. Those records are kept exclusively under lock and key and they have nothing to do with your academic records. After seven years, counseling records are destroyed. The fact that you have sought or received counseling will never be part of your educational and academic records here.
If I have other questions, can I e-mail a counselor?
Of course, remember however that we cannot take responsibility for access that others may have to your e-mail records. If you are concerned about the confidentiality of your e-mail, you might consider calling us by phone (815) 740-3598, or send us a letter at the Personal Counseling Department, 500 Wilcox Street , Joliet , Illinois 60435 . If you would just like to stop by and drop in you can also do that. We are located in office S219 in the Student Affairs Department, S218. Contacting us does not mean that you must commit to counseling.
CAREER DEVELOPMENT CENTER
What should I do if I want
an internship?
First, talk to your academic advisor. S/He will
determine if an internship would fit into your
academic plan. Once you have approval from your
advisor, you can notify the Career Development
Center and obtain an internship application and
contract, or you may go to the Career Development
web site. You must obtain all approval signatures
before submitting this information to the Registrars
Office. There is also the internship handbook,
which provides helpful information which can also
be obtained at the Career Development Center,
Tower S148.
How do I find out about what
kinds of internships are available?
Each academic department has a listing of internship
sites that are available from year to year based
upon the needs of the intern sponsor. You may
also check with the Career Development Center,
Tower S148, if your academic advisor doesn't have
internship sponsor sites available.
Do I have to take an internship
for academic credit? Are all internships non-paid?
No, to both questions. An officially recognized
USF internship is offered for academic credit
(talk to academic advisor for guidelines). In
addition, these internships may or may not be
paid. It is determined by the actual internship
sponsor. Talk to the Career Development Center
director to determine the best option for your
situation.
How do I get an on-campus
job?
Contact the Career Development Center to find
out what types of positions are available. All
USF students must be full-time, in good academic
standing and have proper identification.
How do I find out about full-time
jobs opportunities available to USF graduates?
Make an appointment with the Career Development
Center director to determine the positions you
are best qualified to pursue. You can also find
out about some available positions by going to
the Career Development Center web site, www.stfrancis.edu
Current Students...Career Development...Vacancy
Bulletin (bottom left hand margin).
How do I contact the Career Development Center (CDC) and where are they located?
Kevin Bab, Director, can be reached via email at kbab@stfrancis.edu or by telephone at (815) 740-3413. Stacie Odhner-Sibley, Secretary, can be reached via email at sosibley@stfrancis.edu or by telephone at (815) 740-3590. The Career Development Center is located in room S-148.
What are some of the services offered to me in the Career Development Center ?
The philosophy of the Career Development Center is that career education is a life-long process. We will assist students from their freshmen year and continue on until the end of their professional career(s). Through guidance and support the CDC will assist student/alumni at every phase of the job exploration process including: self awareness, career identification, internship/professional job search strategies and career transition. We CDC also provides professional opportunities, mentoring, and resources to assist in the advancement of career goals."
DOCUMENT MANAGEMENT CENTER
Where are faculty mailboxes?
Faculty mailboxes are located in the Document Management Center, in Tower Hall south, across from Tower
hall dorm elevator, near the cafeteria snack shop
Where can I make copies?
Copies can be made in the Library or at the copy center at the Document Management Services Center located in Tower Hall for 10 cents a page for black and white copies, and 25 a page for color copies. Color copies can only be made at the copy center in Tower Hall.
ATHLETIC DEPARTMENT
When and where are athletic
events?
See the athletic website at http://www.stfrancis.edu/ath for a full listing.
Who do I see about getting a job in athletics?
See Cara Currier on the second floor of the Rec Center Building .
Where are sports physicals held?, and Where do I test for drug testing?
See the Athletics Administration Offices on the second floor of the Rec Center Building.
DIRECTORY
DEPARTMENT |
LOCATION and HOURS |
PHONE NUMBER* |
Academic Advising |
Tower hall N201 - 8:30-5:00; Mon. - Fri |
740-3657 |
Academic Resource Center |
Library, L214 - 9:00-5:00, Mon - Fri |
740-5060 |
Alumni |
Tower Hall, S105 8:00-4:30 Mon. - Fri |
740-5047 |
Athletics |
Recreation Center 7:30 – 4:00 Mon - Fri |
740-3464 |
Bookstore |
Tower Hall, N124 – Mon – Thurs. 8:30-6:30 |
740-3394 |
Business Office |
Tower Hall, S211– 8:00-4:30, Mon. – Fri. |
740-3374 |
Cashier's Office |
Tower Hall, S207 - 8:30 - 4:00, Mon. - Fri. |
740-3688 |
Center for Instructional Delivery |
Library, L220 – 8:00-4:30, Mon – Fri. |
740-5080 |
College of Business |
Tower Hall, N212 - 8:00-5:00 Mon-Fri |
740-3395 |
College of Education |
Tower Hall, S313 -7:30-6:00 Mon – Thurs.; 7:30-4:00 Friday. |
|
College of Education, Regional Education Academy for Leadership |
Twin Oaks - Suite 102 8:00 – 5:00 Mon - Fri |
|
College of Nursing |
Motherhouse, C236 – 8:00-4:30 Mon - Fri |
740-3492 |
College of Arts & Sciences |
Tower Hall, N201 - 7:30-4:00. Mon - Fri |
740-3367 |
College of Professional Studies |
Tower Hall, N211 – 8:00 – 4:30 Mon., Tue, & Thu, 8:00 – 6:30 Wed., 8:00 – 4:00 Fri |
740-5056 |
Development Office |
Tower Hall, S105 8:00 – 4:30 Mon – Fri |
740-5047 |
Document Management Services |
Tower Hall, S127 - 7:00-7:00. Mon - Fri. |
740-3416 |
Financial Aid |
Tower Hall, N320 – 8:00 – 6:00 Mon- Thurs, |
740-3403 |
Graduate Admission |
Tower Hall, N320 – 8:00-8:00 Mon.-Thurs; |
740-3526 |
Health Services |
Tower Hall, S218 – 8:30-4:30 Mon – Fri |
740-3848 |
Personal Counseling |
Tower Hall, S218 – 8:00 – 4:30 Mon - Fri |
740-3848 |
Library |
Call Ext. 3690 or 5041 for library hours |
740-3690 |
Network Support Services |
Marian Hall G09 8:00-5:00, Mon. - Fri |
740-3432 |
Registrar |
Tower Hall, N204 8:00-4:30 Mon - Fri |
740-3392 |
Residence Life |
Tower Hall, S148 - 9:00-5:00 Mon - Fri |
740-3381 |
Security |
Tower Desk – 24/7 |
740-3847 |
Career Development |
Tower Hall, S148 – 8:30-4:30 Mon., Wed., and Fri. 8:00-6:00 Tues and Thurs. |
740-3413 |
Student Development |
Tower Hall, S148 8:00 – 4:00 Mon - Fri |
740-2269 |
Student Services |
Tower Hall, S148 8:00-6:00 Mon - Thurs, 8:00-4:30 Fri |
740-3365 |
Student Affairs |
Tower Hall, S218 – 8:00-6:00 Mon - Thurs, 8:00-4:30 Fri |
740-3399 |
Undergraduate Admissions |
Tower Hall, N104 – 8:00-8:00 Mon. – Thurs. |
Transfer Students Freshman |
* All phone numbers are area code 815

