Report A Problem

Please use this form if you experience any problems using the USF Online Web Site. Our support team will review your problem and potential solutions to the problem will be sent to you through your e-mail account. Most problems can be resolved in 24 hours.

You can also call the Center for Instructional Delivery for personal help at (815) 740-5080 or (866) 337-1497 (toll-free) between 9:00 AM and 4:00 PM Central Standard Time.

The more information that is provided the faster we can solve your problem. Please complete this entire form and submit it to our support staff.

First Name * Required
Last Name *
WebCT User Name *
WebCT Password
Email Address *
City State
Telephone Home Work

Note: If you do not have a WebCT username or password please enter "new student" for the username and password.

Enter the name of your Online Course(s)

Hardware and Software Information

Please Select your Computer Type:
PC Computer
Apple Mac Computer

Please Select your Operating System:*

Windows 95  MacOS System 8
Windows 98 MacOS System 9
Windows 2000  Mac OS System 10 
Windows ME  
Windows XP
Other: 

Please Select your Web Browser:*
Netscape 7.x Internet Explorer 5.x
Netscape 8.x Internet Explorer 6.x
AOL Browser
Other:  

Who is your Internet Service Provider (ISP)*
[Your ISP is the company you pay to access the Internet]


Please provide a detailed description of your problem:*

Please describe any error messages you received: