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PLEASE NOTE: Blackboard undergoes scheduled maintenance every Friday morning between 7am and 8am. You may be unable to access your Blackboard course during that time.

The Center for Instructional Delivery (CID) administers the online course management system, Blackboard and provides technical support to those students and faculty using Blackboard.

If you are experiencing difficulties using Blackboard or need technical assistance, please complete the form below. Our support team will review your problem and potential solutions to the problem will be sent to you through your e-mail account. Most problems can be resolved in 24 hours.

You can also:

Access additional resources at: learnit.stfrancis.edu
Call the Center for Instructional Delivery for personal help at 815-740-5080 or 866-337-1497 (toll-free) between 9:00 am and 4:00 pm CST.

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