Counseling and Wellness Center

Counseling and Wellness Center at the University of St. Francis works to encourage the establishment of lifestyle behaviors that promote healthy living patterns. Educational programs and individual counseling and health services are provided in a manner consistent with our Franciscan values of respect, service, integrity and compassion. All services are confidential. Release of confidential information may only be made with the written consent of the client.


Return to Campus Following Mental Health or Medical Evaluation/Hospitalization

Click here to find out more about returning to campus after a health incident.

Wellness Center

A registered nurse provides basic medical services to students and makes referrals to in house nurse practitioners or other health care providers when necessary. Wellness Center is open 8:30 a.m. to 4:30 p.m. Monday through Thursday. Walk-ins welcome, however scheduled appointments are preferred.

Campus Nurse (R.N.) Nurse Practitioners
Monday-Thursday Tuesday, Wednesday, Friday
8:30 a.m. – 4:30 p.m. (last appointment 3:30 p.m.) 10 a.m. – 2:30 p.m. (by appointment only)

The Wellness Center is located in Tower Hall, Room 213. The center can be reached at 815-740-3399.



Consultation with USF R.N. is free of charge to administrators, faculty, staff and students. All registered students are charged $50 per semester for unlimited consultations with USF Nurse Practitioners. When emergency care or hospitalization is required, arrangements will be made to transfer the client to a local hospital at the client’s expense.

What to do in the event of an illness or injury

Student Athletes          Student Non-Athlete

USF Accidental Insurance
All traditional students and student athletes registered for 12 or more credit hours. This is for Joliet on-campus students, commuter and international students.
EXCLUSIONS: on-line students, graduate students and part-time students.

For additional information or to schedule an appointment call 815-740-3399

Health Records

Student Health Record Requirement          College Immunization Summary

We make it easy to submit your health records! You can either use the Cam Scanner Application or your own scanner. Here are the steps:

1.) Take a picture of document(s)and save– please make sure the image is clear.
2) Login in your USF Portal and type “Submit Medical Records” in the Search Bar. Browse for “Select Document.”
3.) Upload your file. It must be JPG, PNG, TIFF, or PDF format.
Call USF Health Records 815-740-3399 to ensure documents were received.

To view required health records or your compliance with health records, follow the instructions on one of the forms below.


Please allow two business days for a copy of health records. In compliance with privacy regulations, health records can only be given to students. Contact Health Records for additional information 815-740-3399.

Wellness Center program updates and reminders will be made via USF Portal announcements. Note: If you are experiencing an emergency, call 911 or go to your nearest hospital.

University of St. Francis Health Insurance

STUDENT INSURANCE FAQs          Student Insurance Waiver

Please note: All students are automatically enrolled every year. If you do not require USF insurance you must complete the online insurance waiver form. This process must be completed every year to avoid school insurance charge.

Reminders will be sent to USF student emails prior to the deadline. There is no hard copy of this form. The automatic enrollment is for traditional undergraduate students. Graduate students are not automatically enrolled in student insurance. However, graduate students are able to purchase student insurance upon request. International students are automatically enrolled every year without the option of a waiver. For additional information or for assistance contact USF Health Records (815) 740-3399. Health Records is located in Tower, Second Floor, Room S213.

Students who elect University of St. Francis Health Insurance can view/print detailed policy information and insurance card from the website Insurance brochures are available at the Wellness Center located in Tower, Second Floor, Room S213.

Counseling Center

Student Optional Disclosure of Private Mental Health Information

The Counseling Center is located on Motherhouse third floor, Rm. 310, and can also be reached at 815-740-3713.

Counseling Center program updates and reminders will be made via USF Portal announcements and Facebook. Note: Social media is used as an informational resource. If you are experiencing an emergency call 911 or go to your nearest hospital. 

College students, in particular, are experiencing major changes in their lives. The USF Personal Counseling Department is there to help with group and individual counseling services for issues such as anxiety, depression, relationship problems, stress management, eating disorders and others. Services to help students deal with alcohol and drug-related problems are also available. As with any health need, it is best to seek services early. The department’s customary operating hours are between 8:30 a.m. and 4:30 p.m Monday-Friday. Evening appointments are available upon request. A counselor is available for consultation in the event of immediate need after hours and on weekends. In the event of a life threatening emergency, please call 911. The department will refer individuals to providers outside the university if a specialist is needed.


Fees for services are not charged to registered students. When emergency care or hospitalization is required, arrangements will be made to transfer the client to a local hospital at the client’s expense.

The Will County Crisis Line is available 24/7, 365 days a year by calling 815-744-5280.