Counseling and Wellness

The University of St. Francis encourages the establishment of lifestyle behaviors that promote healthy living patterns. Educational programs and individual counseling and health services are provided in a manner consistent with our Franciscan values of respect, service, integrity and compassion. All services are confidential, and release of confidential information may only be made with the written consent of the client. Read on for information about Health Records, the Wellness Center, and the Counseling Office!

Health Records

Student Health Record Requirement
College Immunization Summary

We make it easy for incoming/new students to submit health records! You can either use the Cam Scanner Application or your own scanner. 1) Take a picture of document(s) and save them– please make sure the images are clear. 2) Login in your USF Portal and type “Submit Medical Records” in the search bar, then browse for “Select Document.” 3) Upload your file(s). They must be provided in .jpg, .png, .tif or .pdf format. 4) Call USF Health Records 815-740-3399 to ensure that your documents were received.

To view requirements or discover more about compliance, follow the instructions on one of the forms below, depending on your needs:

Please allow two business days for a copy of your health records. In compliance with privacy regulations, health records can only be given to students. Contact Health Records within the Wellness Center for additional information at 815-740-3399.

The Wellness Center
Tower Hall, Room S213 | 815-740-3399

If you are experiencing an emergency, call 911 or go to your nearest hospital. For other medical needs or health circumstances, you are invited to visit the Wellness Center, where a registered nurse provides basic medical services for students and makes referrals to in-house nurse practitioners or other health care providers when necessary.

The Wellness Center is open 8:30 a.m. to 4:30 p.m. Monday through Thursday. Walk-ins are welcome, however, scheduled appointments are preferred– see hours below:

Campus Nurse (R.N.)
Monday-Thursday from 8:30 a.m.-4:30 p.m. (last appointment 3:30 p.m.)

Nurse Practitioners
Tuesday, Wednesday & Friday from 10 a.m.-2:30 p.m. (by appointment only)

Wellness Center Fees: A consultation with a USF R.N. is free of charge to administrators, faculty, staff and students. All registered students are charged $50 per semester for unlimited consultations with USF Nurse Practitioners. When emergency care or hospitalization is required, arrangements will be made to transfer the client to a local hospital at the client’s expense.

What to do in the event of an illness, injury or mental health/medical incident (evaluation/hospitalization):

Student Athletes          Student Non-Athlete

Click here to find out more about returning to campus following a mental health or medical evaluation/hospitalization.USF Accidental Insurance is available for Joliet on-campus, commuter and international students and student athletes registered for 12 or more credit hours. (Exclusions: online students, graduate students and part-time students.) For additional information or to schedule an appointment call 815-740-3399

Information about University of St. Francis health insurance:

Student Insurance FAQs          Student Insurance Waiver

All traditional, undergraduate students and international students are automatically enrolled for USF health insurance every year. Students can view/print detailed policy information and an insurance card from the website While graduate students are not automatically enrolled, they are able to purchase student insurance upon request. Insurance brochures are available at the Wellness Center located on the second floor of Tower Hall, Room S213.

International students DO NOT have the option of waving this insurance, but traditional undergraduate students DO. If you are a traditional undergraduate and do not require USF insurance, you may waive it by completing an online insurance waiver form. This process must be completed every year to avoid school insurance charges. Reminders will be sent to USF student emails prior to the deadline. Note: there is no hard copy of this form.

For additional information or for assistance contact USF Health Records at 815-740-3399, or visit the office on the second floor of Tower Hall, Room S213.

Counseling Office
Motherhouse, Room 310 | 815-740-3713

If you are experiencing an emergency, call 911 or go to your nearest hospital. The Will County Crisis Line is also available 24/7, 365 days-a-year at 815-744-5280. For other counseling needs, USF students are invited to contact the Counseling Center.

College students, in particular, are experiencing major changes in their lives. USF’s counselors are available to groups and individuals to help with issues including anxiety, depression, relationship problems, stress management, eating disorders and more. Services to help students deal with alcohol and drug-related problems are also available. As with any health need, it is best to seek these services early. Please review USF’s Student Optional Disclosure of Private Mental Health Information.

The Counseling Office is open 8:30 a.m. to 4:30 p.m. Monday through Friday. Evening appointments are available upon request, and a counselor is also available for consultation in the event of immediate need after-hours. The department will refer individuals to providers outside the university if a specialist is needed.

Counseling Fees: Fees for services are not charged to registered students. When emergency care or hospitalization is required, arrangements will be made to transfer the client to a local hospital at the client’s expense. Alumni may also participate in counseling sessions for $45 per visit.