FAQs – REAL at University of St. Francis

Answers to the following FAQs can be found on this page:

– Where can I find more information on courses offered through REAL?
– What is the tuition rate for courses offered through REAL?
– Are courses offered through REAL eligible for financial aid?
– My district/school requires pre-approval, where can I find the syllabus for my course?
– How do I register for a course?
– How do I access my student account?
– How do I pay my bill?
– What if I have not received my user name and password?
– How do I drop a course in which I am currently enrolled?
– Where can I find information on textbooks or materials required for a course?
– Is USF regionally or nationally accredited?

Q: Where can I find more information on courses offered through REAL?
Information on courses offered through REAL at University of St. Francis can be found at stfrancis.edu/real/courses. Course titles, dates, sample syllabi, and online registration can be found by selecting an endorsement or concentration topic.

Q: What is the tuition rate for courses offered through REAL?
Current tuition information for courses offered through REAL (prefix EEND, REAL, RECT, or REND) can be found at stfrancis.edu/real/tuition.

Q: Are courses offered through REAL eligible for financial aid?
Courses offered through REAL (prefix EEND, REAL, RECT, and REND) are not eligible for federal financial assistance. Courses may be eligible for a payment plan or deferred billing option (if school/district is providing reimbursement). More information can be found at stfrancis.edu/real/tuition

Q: My district/school requires pre-approval, where can I find the syllabus for my course?
Sample syllabi for most courses can be found online: Syllabi – Overview by Course
Actual course syllabi, with detailed assignments are made available on the first day of the course.

Q: How do I register for a course?
REAL offers flexible and accessible programming with a registration process that can be completed in under 60 seconds. Educators registering for REAL courses (prefix EEND, REAL, RECT, and REND) simply locate a course title and select the blue date links for the corresponding application. A brief application will open for the course and then just complete and submit. No application, transcripts, or test scores are required for courses offered through REAL as candidates are classified as special (non-degree seeking) graduate students.

**Degree-seeking candidates who need to register for courses other than those with prefix EEND, REAL, RECT, or REND may register online through their MyUSF Student Account.**

Brief Video Demonstration
1. REAL application process
2. MyUSF Student account
3. Canvas online course delivery

Q: How do I access my student account?
If you have taken a course at USF in the past, your student account is already established. There is an I need help! link under the blue login button where you can request a password reset. You can also contact Tech Support for assistance with accessing your account 815-768-TECH or techsupport@stfrancis.edu

If this is your first course with USF, a new account will be initiated once your enrollment is confirmed. Account creation may take up to five business days. Once your account is created, you will receive notification from IT/Tech Support at St. Francis with credentials for accessing your account.

If more than five business days pass and you do not hear from IT/Tech Support:
1. Check your spam/junk folder (messages occasionally end up in that location)
2. Contact Tech Support for assistance at 815-768-TECH or techsupport@stfrancis.edu

Q: How do I pay my bill?
You can access your tuition/billing information through your MyUSF student account under For Students, Tuition Bill/Account Summary. Please note that billing may not be immediate – it may take a few days for your bill to post to your account (or longer if you are registering in advance of the semester). Tuition statements are sent electronically to USF email address ONLY, please check you @stfrancis.edu email frequently for university information and updates.

Additional information regarding the billing process, payment, and payment options are detailed at
stfrancis.edu/real/tuition

Q: What if I have not received my user name and password?
If this is your first course with USF, a new account will be initiated once your enrollment is confirmed. Account creation may take up to five business days. Once your account is created, you will receive notification from IT/Tech Support at St. Francis with credentials for accessing your account.

If more than five (5) business days pass and you do not hear from IT/Tech Support:
1. Check your spam/junk folder (messages occasionally end up in that location)
2. Contact Tech Support for assistance at 815-768-TECH or techsupport@stfrancis.edu

Returning candidates can access the login screen for their MyUSF student account and choose the I need help! link under the blue login button to request a password reset. You can also contact Tech Support for assistance with accessing your account 815-768-TECH or techsupport@stfrancis.edu

Q: How do I drop a course in which I am currently enrolled?
The drop process for courses in which you are currently enrolled must be completed online using our self-service option – drop requests via phone or email are not accepted.

Candidates may drop a REAL course (prefix EEND, REAL, RECT, and REND) by visiting stfrancis.edu/real/drop

Q: Where can I find information on textbooks or materials required for a course?
You can find required books through your MyUSF student account under For Students, Order Your Books OR by visiting the USF Bookstore online – you will need the course prefix, number, and section when using this option.

Q: Is USF regionally or nationally accredited?
The University of St. Francis is accredited by the Higher Learning Commission and the College of Education is nationally accredited by the National Council for Accreditation of Teacher Education (NCATE).

Contact the REAL and Advanced Programs Office

Monday – Friday | 8 a.m. – 4:30 p.m.
815-740-3699
real@stfrancis.edu